CONCIERGE SERVICES
Expert guidance for the discerning collector.
Shipping & Logistics
Indeed. We provide complimentary, fully insured international shipping for all timepieces. Each delivery is coordinated via our secure logistics partners and can be tracked in real-time. For select collections, we offer a personal concierge delivery service to your residence.
Every HOROLOGUE shipment is insured for its full replacement value. We utilize tamper-evident, climate-controlled packaging and require biometric verification or a secure signature upon receipt to ensure the safety of your acquisition.
Authenticity & Heritage
THE SEAL OF PRECISION
Every timepiece from our studio is accompanied by a Certificate of Origin and a digital twin registered on our private blockchain, ensuring absolute provenance and protection against counterfeiting for generations.
Our heritage department maintains meticulous archives dating back to our founding. You may submit a request for an "Extract from the Archives," which provides detailed technical specifications and historical context for any timepiece manufactured over 25 years ago.
Care & Maintenance
Preserving Your Legacy
DAILY CARE
Rinse with lukewarm fresh water after exposure to sea salt or chemicals.
SERVICING
We recommend a full overhaul by our master watchmakers every 5 to 7 years.
STORAGE
Store in the provided leather box, away from magnetic fields and extreme temperatures.
Need Further Assistance?
Our concierge team is available 24/7 to provide personalized support for your collection.